FAQ – Frequently Asked Questions
Do you have (urgent) questions?
The answers to the most frequently asked questions can be found below. If the answer you’re looking for isn’t here, please feel free to reach out at info@arigato.nl and we will strive to get back to you within 24 hours!
1. Booking & cancelling
- How much does a massage at Arigato cost?
From October 1, 2025:
- 35 minutes: €70
- 50 minutes: €95
- 80 minutes: €150
- 135 minutes: €200
- How can I book a massage?
The fastest and easiest way is through our online booking system. You choose the time, location, and if you wish, a preferred therapist, and pay for the massage in advance.
Do you have a gift card? Please fill out the form and we’ll contact you.
- Can I change or cancel my appointment?
- Cancel: free of charge up to 24 hours in advance via the link in your confirmation email.
- Change (time or therapist): free of charge up to 6 hours in advance, if slots are available, via the link in your confirmation email.
- Later than this? We’ll have to charge you, as a therapist and a room have been reserved for you.
- What if I arrive late?
We’ll start as soon as you arrive, but unfortunately we can’t extend the session.
- Can I book last-minute?
Absolutely. Check the booking system for up-to-date availability.
2. Payments & gift cards
- How can I pay?
Online when booking via iDEAL or credit card. In the studio you can pay by card.
- Are Arigato massages covered by health insurance?
No. Our massages are not reimbursed. We choose to work independently. Please check our Google reviews instead.
- Can I buy gift cards?
Yes. You can order digital gift cards online anytime, and they’ll arrive directly in your inbox.
Prefer a physical card? Pick it up by appointment at the studio, or at our office on Hoogstraat 10, Weesp.
- How do I book with a gift card?
Currently, you can only book by filling in the form. We’ll then manually confirm your booking. As soon as it’s done, you’ll receive a confirmation email.
- How long is a gift card valid?
2 years from the date of purchase.
3. Preparing for your massage
- Do I need to bring anything?
No, we provide everything. Wear clothes you feel comfortable in.
- Do I need to undress for the massage?
Only as far as you feel comfortable. Keep your underwear on, and we always cover you with towels. Note: Shiatsu is given fully clothed, so wear comfortable clothing.
- Should I eat before the massage?
Light meals are fine. Avoid heavy meals right before. Drink enough water afterwards.
- Can I exercise or work immediately after?
Yes, but listen to your body. If you’re sore after a deep tissue or cupping session, it’s best to skip the gym that day.
4. During your massage
- What if the massage doesn’t meet my expectations?
Always tell us during the session what feels good or what needs adjusting. We’ll adapt right away. Communication is key — we’re therapists, not magicians 🙂
- Is soreness normal after a massage?
Yes. It can last 1–2 days, and up to 5 after an intense session. No worries — it passes.
- I got bruises, is that normal?
With cupping and deep tissue massage we work on adhesions. Tiny vessels may break, which is a normal reaction and will fade within a few days to two weeks.
- My pain didn’t go away after one massage — why?
One session often brings relief. For chronic or long-term issues, several treatments are needed. Massage supports recovery; it’s not an instant fix.
- How often should I come for results?
That depends. For pain, weekly sessions for 10 weeks may be needed. For prevention, once a month is a good rhythm. More often is always welcome 🙂
5. Pregnancy & special requests
- Are pregnancy massages safe?
Yes. All our therapists are trained and adapt techniques to your body.
- Can I lie on my stomach during pregnancy?
Yes, safely up to week 42. With special tables or body cushions, your belly lies free with no pressure on your baby. This makes back and pelvis treatments effective and comfortable.
- From when in pregnancy can I book?
From the first trimester, unless your midwife advises otherwise.
- Do you use special cushions for pregnancy massage?
Yes. In Weesp, two tables are equipped with Body Cushions. In Amsterdam, all tables have belly cut-outs.
- Can I book a duo massage during pregnancy?
Yes. Just mention it when booking.
- Can two people book different massages in a duo session?
Yes, each can choose their own massage.
- Can I choose a male or female therapist?
We usually work without preferences. Only for pregnancy or religious reasons can you request one when booking. Questions? Email us at info@arigato.nl.
6. Practical & accessibility
- Are pregnancy massages safe?
Yes. All our therapists are trained and adapt techniques to your body.
- Can I lie on my stomach during pregnancy?
Yes, safely up to week 42. With special tables or body cushions, your belly lies free with no pressure on your baby. This makes back and pelvis treatments effective and comfortable.
- From when in pregnancy can I book?
From the first trimester, unless your midwife advises otherwise.
- Do you use special cushions for pregnancy massage?
Yes. In Weesp, two tables are equipped with Body Cushions. In Amsterdam, all tables have belly cut-outs.
- Can I book a duo massage during pregnancy?
Yes. Just mention it when booking.
- Can two people book different massages in a duo session?
Yes, each can choose their own massage.
- Can I choose a male or female therapist?
We usually work without preferences. Only for pregnancy or religious reasons can you request one when booking. Questions? Email us at info@arigato.nl.